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Sending a case is simple.
Your first case or your hundredth, it takes a few minutes. Download Rx forms, print shipping labels and request local pickups, all in one place.
New to Wisdom Dental Labs?
Your first case in four steps.
- Open an accountSign up in the doctor portal or call 402-500-0102. It takes a few minutes.
- Choose how you will sendConnect your intraoral scanner once, or download Rx forms and labels for physical cases.
- Send the case with a full RxUse the Rx checklist. If you are unsure of material, write lab to advise.
- We confirm and keep you postedWe check the case against your Rx on arrival and call if anything needs your input.
Option 1 · Digital
Send a digital scan
- Connect your scanner to Wisdom Dental Labs (one-time setup; our digital team can help).
- Complete the scan and the prescription in your scanner software.
- Choose Wisdom Dental Labs as the lab and send. We take it from there.
Supported: iTero, 3Shape TRIOS, Dentsply Sirona Connect, Carestream, 3M True Definition.
Option 2 · Physical impression
Ship it or request a pickup
- Download and complete an Rx form from the doctor portal.
- Disinfect the impression, then pack it with the opposing model, bite and Rx. See packing a case.
- Print a shipping label from the portal, or request a local pickup.
Ship to: Wisdom Dental Labs, 1402 Jones Street, Omaha, NE 68102
Doctor portal
Track every case in one place.
Manage payments, track orders, download Rx forms, print shipping labels and request pickups from a single login.
- Order tracking
- Online payments
- Rx forms and shipping labels
- Local pickup requests
FAQ
Questions dentists ask before the first case
Something we did not cover? Call 402-500-0102 or send us a message.
How do I open an account?
Create a doctor account in the doctor portal, or call 402-500-0102 and we will set it up with you. Once the account is open you can send a digital scan or a physical case the same day.
How long does a case take?
Typical turnaround is 3 to 7 days in the lab. Multi-stage work such as dentures, partials and full-arch cases takes longer because it moves through try-ins. Call the lab for a date on a specific case.
Which intraoral scanners can send to you?
iTero, 3Shape TRIOS, Dentsply Sirona Connect, Carestream and 3M True Definition. See Digital for how to connect each one.
Can I still send a physical impression?
Yes. Pack the impression, opposing model and bite with a completed Rx and either ship it with a label from the doctor portal or request a local pickup. See packing a case.
What should I put on the Rx?
Patient name or ID, tooth numbers, restoration type, material (or lab to advise), shade, margin and contact preferences, the date you need it back, and anything unusual about the case. The full checklist is on Resources.
Can you help me choose a material?
Yes. Write lab to advise on the Rx and we will call before we start, or phone a technician before you prep. Our material guide covers the general trade-offs.
What happens if there is a problem with my case?
Every case is checked against the Rx when it arrives. If something in the scan, impression or prescription needs attention, we contact you with a recommendation before we go further, rather than guess.
What if a restoration does not seat?
Call the lab before you adjust heavily. We will review the case with you, look at the scan or model, and agree the next step. Photos or a scan of the restoration in place help us find the cause quickly.
Do you restore implants from any system?
Tell us the manufacturer, system and platform on the Rx. We confirm component compatibility before we start, and call you if anything needs to be sourced or changed.
Can I get a wax-up before I prep?
Yes. Diagnostic wax-ups are available for esthetic and multi-unit cases so you and the patient can agree the outcome before irreversible work.
Do you help with case planning?
Yes. We offer case planning and in-practice consultation, which is especially useful on implant and full-arch cases. Call the lab to set it up.
How do I track cases and pay invoices?
Both are in the doctor portal, along with Rx forms, shipping labels and local pickup requests.
Can your team help my staff with the scanner?
Yes. Our digital team is trained on every system we support and will help your staff with connection, scanning technique and case submission.
Start a partnership today.
Create your account, send a case, and see how the work comes back.